Maui Family YMCA
Agreements

Adult Participant Waiver, Release, Indemnification of All Claims & Covenant Not to Sue

NOTICE:  THIS IS A LEGALLY BINDING AGREEMENT. Read this document carefully and in entirety. By signing this agreement, you give up your right to bring a court action to recover compensation or obtain any other remedy for any personal injury or property damage however caused arising out of your participation in Maui Family YMCA activities, now or at any time in the future.


Acknowledgment of Risk
I hereby acknowledge and agree that participation in Maui Family YMCA activities comes with inherent risks. I have full knowledge and understanding of the inherent risks associated with participation in Maui YMCA activities, including but in no way limited to: (1) slips, trips, and falls, (2) aquatic injuries, (3) athletic injuries, and (4) illness, including exposure to and infection with viruses or bacteria. I further acknowledge that the preceding list is not inclusive of all possible risks associated with participation in Maui YMCA activities and that said list in no way limits the operation of this Agreement.

Coronavirus /COVID-19 Warning & Disclaimer
Coronavirus, COVID-19 is an extremely contagious virus that spreads easily through person-to-person contact. Federal and state authorities recommend social distancing as a mean to prevent the spread of the virus. COVID-19 can lead to severe illness, personal injury, permanent disability, and death. Participating in Maui Family YMCA activities or accessing Maui Family YMCA facilities could increase the risk of contracting COVID-19. The Maui Family YMCA in no way warrants that COVID-19 infection will not occur through participation in Maui Family YMCA activities or accessing Maui Family YMCA facilities.

Waiver, Release, Indemnification & Covenant Not to Sue
In consideration of my participation in Maui YMCA activities, I, the undersigned participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators, and assigns, HEREBY DO RELEASE the Maui Family YMCA, its officers, directors, employees, volunteers, agents, representatives and insurers (Releasees) from any causes of action, claims, or demands of any nature whatsoever including, but in no way limited to, claims of negligence, which I, my heirs, representatives, executors, administrators and assigns may have, now or in the future, against the Maui Family YMCA on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to the use of the Maui Family YMCA facilities/equipment or participation in any Maui Family YMCA program or activity whether that participation is supervised or unsupervised, however the injury or damage occurs, including, but not limited to the negligence of Releasees.

In consideration of my participation in Maui YMCA activities, I, the undersigned participant, agree to INDEMNIFY AND HOLD HARMLESS Releasees from any and all causes of action, claims, demands, losses, or costs of any nature whatsoever arising out of or in any way related to my participation in Maui YMCA activities.

I hereby certify that I have full knowledge of the nature and extent of the risks inherent in participation in Maui YMCA activities and that I am voluntarily assuming said risks.  I understand that I will be solely responsible for any loss or damage, including personal injury, property damage, or death, I sustain while participating in Maui YMCA activities and that by signing this agreement I HEREBY RELEASE Releasees from all liability for such loss, damage, or death. I further certify that I am in good health and that I have no conditions or impairments which would preclude my safe participation in Maui YMCA activities.

I further certify that I am therefore of lawful age and otherwise legally competent to sign this agreement. I further understand that the terms of this agreement are legally binding and certify that I am signing this agreement, after having carefully read it, of my own free will.

Minor Participant Waiver, Release, Indemnification of All Claims & Covenant Not to Sue

NOTICE:  THIS IS A LEGALLY BINDING AGREEMENT. Read this document carefully and in entirety. By signing this agreement, you give up your right and the minor’s right to bring a court action to recover compensation or obtain any other remedy for any personal injury or property damage however caused arising out of the  minor’s participation in Maui Family YMCA Programs, now or any time in the future.

Acknowledgment of Risk
I, in my legal capacity as the parent/guardian of the minor below, do hereby acknowledge and agree that participation in Maui YMCA activities comes with inherent risks. I have full knowledge and understanding of the inherent risks associated with participation in Maui YMCA activities, including but in no way limited to: (1) slips, trips, and falls, (2) aquatic injuries, (3) athletic injuries, and (4) illness, including exposure to and infection with viruses or bacteria. I further acknowledge that the preceding list is not inclusive of all possible risks associated with participation in Maui YMCA activities and that said list in no way limits the operation of this Agreement.

Coronavirus / COVID-19 Warning & Disclaimer
Coronavirus, COVID-19 is an extremely contagious virus that spreads easily through person-to-person contact. Federal and state authorities recommend social distancing as a mean to prevent the spread of the virus. COVID-19 can lead to severe illness, personal injury, permanent disability, and death. Participating in Maui Family YMCA programs or accessing Maui Family YMCA facilities could increase the risk of contracting COVID-19. The Maui Family YMCA in no way warrants that COVID-19 infection will not occur through participation in Maui Family YMCA programs of accessing Maui Family YMCA facilities.

Waiver, Release, Indemnification & Covenant Not to Sue
In consideration of the minor’s participation in Maui YMCA activities, I, the parent/guardian of the minor, agree to release and on behalf of myself and the minor, my heirs, representatives, executors, administrators, and assigns, HEREBY DO RELEASE the Maui Family YMCA, its officers, directors, employees, volunteers, agents, representatives and insurers (Releasees) from any causes of action, claims, or demands of any nature whatsoever including, but in no way limited to, claims of negligence, which I, the minor, my heirs, representatives, executors, administrators and assigns may have, now or in the future, against the Maui Family YMCA on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to the use of Maui Family YMCA facilities/equipment or participation in Maui Family YMCA programs whether that participation is supervised or unsupervised, however the injury or damage occurs, including, but not limited to the negligence of Releasees.

In consideration of the minor’s participation in Maui YMCA activities, I, the undersigned parent/guardian of the minor, agree to INDEMNIFY AND HOLD HARMLESS Releasees from any and all causes of action, claims, demands, losses, or costs of any nature whatsoever arising out of or in any way related to the minor’s participation in Maui YMCA activities.

I hereby certify on behalf of myself and the minor that I have full knowledge of the nature and extent of the risks inherent in participation in Maui YMCA activities and that I, on behalf of myself and the minor, am voluntarily assuming said risks.  I understand that I and the minor will be solely responsible for any loss or damage, including personal injury, property damage, or death, the minor sustains while participating in Maui YMCA activities and that by signing this agreement I, on behalf of myself and the minor, HEREBY RELEASE Releasees of all liability for such loss, damage, or death. I further certify that the minor is in good health and has no conditions or impairments which would preclude his/her safe participation in Maui YMCA activities.

I further certify that I am therefore of lawful age (18 years or older) and otherwise legally competent to sign this agreement, and that I have legal capacity to act as the parent/guardian of the minor.  I further understand that the terms of this agreement are legally binding and certify that I am signing this agreement, after having carefully read it, of my own free will.

Maui Family YMCA Code of Conduct

As a member or user of the Maui Family YMCA, you are expected to abide by the following guidelines. Inability to follow these guidelines or repeated violation of them may be grounds for suspension or termination of membership or usage privileges. Listed below are examples of behavior which are representative of those which may justify disciplinary action. They are not intended to cover every possible situation or to be in order of severity or seriousness.  Also additional rules may be added from time to time, at which time members/users will be expected to abide by new additions to this code of conduct.

  • One should conduct oneself in a manner that is cooperative, attentive, courteous, pleasant, respectful, and kind when dealing with other members, visitors, or YMCA staff. Using harsh, violent, abusive , threatening, profane or insolent language, either written or verbal, is not acceptable.
  • While at Maui Family YMCA members will not conduct themselves in a manner that could have a detrimental effect on the health, safety, or property of members, visitors, the public, employees, or the YMCA.
  • A member will not behave in a manner in which pilferage of and or neglect, carelessness, or mischief results in loss, damage, waste, or destruction of the YMCA?s property or the property of members, staff or other.
  • Cell phone usage is not permitted in the locker rooms, pool area, or any work out area.
  • The member will dress in a manner that is appropriate for the activity they are participating in at the time.
  • Members will report loss, damage, breakage, or destruction of the Y?s property or the property of members, staff or others.
  • A member will not falsify records or omit pertinent facts, give false testimony or statements.
  • Drinking of alcohol or Smoking is prohibited on YMCA premises.
  • Gambling in any form at the YMCA is not allowed.
  • Soliciting or collecting contributions on YMCA property without the proper permission is not allowed.
  • Distributing literature, posting signs or other material is not permitted without the proper permission from the CEO of the Maui Family YMCA.
  • Members are not allowed to hold or permit unauthorized meetings at the YMCA facilities.
  • Possession, carrying, or storing of concealed weapons in not allowed on YMCA property.

The Maui Family YMCA conducts regular sex offender screenings on all members, participants, and guest. If a sex offender match occurs, the Maui Family YMCA reserves the right to cancel membership, end program participation, and remove visitation access.

Maui Family YMCA Fitness Facility Guidelines

Caring            

  • Be mindful of others when using machines in between sets
  • Refrain from horseplay, fighting, swearing, and verbal abuse (including grunting and loud noises).
  • Return all weights and accessories to their proper location after use.

 Honesty

  • The weight and cardio rooms are reserved only for those ages eighteen (18) and above.
  • Those that are ages 12 to 17 will need to complete a FIT Pass with the Health & Wellness Director.
  • Those that are ages 7 to 11 are allowed to use the racquetball court or the swimming pool ONLY.
  • Please follow all guidelines in all the respective areas.

 Respect

  • Please wipe down exercise equipment after every use.
  • No food or beverages allowed in the weight and cardio rooms with the exception of beverages in sports bottles or covered tops.
  • Please respect maximum time limits on cardiovascular equipment when others are waiting.
  • Please use earphones or headsets in the weight and cardio room when working out.
  • No Bluetooth speakers or playing music out loud on cell phones.
  • Please take all phone calls outside of weight and cardio room in breezeway.

 Responsibility

  • Wear fully covered athletic shoes and proper exercise attire (a shirt and athletic shorts/pants) when using the fitness facilities.
  • Please DO NOT ALLOW WEIGHTS TO SLAM TOGETHER OR DROP ON FLOOR.
  • Please secure your gym bags in the appropriate designated areas.
  • Please use spotters when you are lifting heavy weights.
  • Please use weight collars at all times.

The YMCA is not responsible for any lost or damaged items left unsecured in the locker room.

YMCA Photo/Audio Visual/Narrative Release

I am 18 years of age or older and, if not, my parent or legal guardian has also provided their consent by signing below.

Consent & License. For my participation in activities to be conducted by the National Council of Young Men’s Christian Associations of the United States of America (YMCA of the USA) or any of its chartered member associations in the United States (collectively the Y), and collaborating third parties, I consent, now and for all time, to the making, reproduction, editing, broadcasting or rebroadcasting of:

  • video film or footage of me,
  • sound track recordings of me
  • photo reproductions of me
  • any narrative account of my experience

My consent includes a perpetual license to the Y and collaborating third-parties for the use of the above materials for publication, display, sale or exhibition in promotions, advertising, education and commercial uses. Use includes reproductions in any form and media currently existing or later conceived, adaptations and/or revisions, throughout the world in perpetuity.

I understand and agree there may be no additional compensation for this license, and I will not make any claim for payment of any kind from the Y or collaborating third-parties. I may, or may not be, identified in such licensed uses; however, my name will not be used to endorse any particular products or services.

Ownership, Confidentiality, and Shared Use. With respect to any of the above uses, I further agree:

  • All works shall belong to YMCA of the USA;
  • The Y has no duty of confidentiality regarding any licensed uses;
  • YMCA of the USA shall exclusively own all known or later existing rights to the uses throughout the world;
  • The Y and collaborating third-parties may use any video film, footage, sound track recordings and photo reproductions of me and/or my narrative account for any purpose without additional compensation to me.

Release from Liability. I agree that my consent is irrevocable. I hereby release and discharge The Y and collaborating third-parties, from any and all claims, actions, lawsuits or demands of any kind arising out of my consent, license grants, uses, or the shared uses of any works or materials referenced herein.

Maui Family YMCA Membership Payment Agreements

Monthly Membership Payment Agreement

I authorize the YMCA to begin a monthly charge/EFT (Electronic Funds Transfer) from my account with the financial institution connected to my membership for the payment of my membership dues. I understand that the monthly charge/EFT will occur on the first available draft date (20th of each month). I agree to update my draft account information 30 days prior to my charge/EFT draft date. I understand that the YMCA will assess a $10 service charge for any returned charges or EFTs. I understand that this charge/EFT agreement will be automatically cancelled if 2 or more consecutive payments are returned unpaid. I understand that if I make a payment through the mail or over-the-counter at the YMCA, that the scheduled payment may still be deducted. NOTICE: Youth and Teen Memberships will be automatically upgraded to the appropriate Membership Type (Teen or Adult) when member ages out of age range for their current Membership Type.
 

Membership & Auto-Pay Cancellations

I agree to provide 30 days written notice prior to my last expected bank draft to cancel a monthly charge/EFT membership. I understand that any erroneous draft charges must be brought to the attention of the YMCA within 60 days of the draft in question or the YMCA will not be held responsible. I understand that the one-time payment I make towards the $100 joiner fee is non-refundable. I understand that I am responsible for all membership and program fees up to the time of written cancellation to our Welcome Center, including any balance dues.

Temporary & Annual Membership Payment Agreement

I agree to pay the appropriate price of membership for my temporary or annual membership in full upon activation of my membership. I am aware that my membership will have an expiration date and will notify the Welcome Center or the Membership Coordinator my intention to renew it before said expiration date. I understand that the one-time payment I make towards the $100 joiner fee is non-refundable and that I have 60 days after the expiration of my membership to renew it without having to pay that $100 joiner fee again (if applicable). I understand that if I decide to cancel my membership before it’s expiration date for any reason whatsoever, I am fully responsible for submitting a cancellation request either with the Welcome Center or online through the Maui Family YMCA’s website. If I am requesting a refund for membership dues in any capacity, I am only eligible to receive funds after the date of submission for my cancellation request, regardless of facility usage prior to this date.

 

Scholarship Membership Agreement

  • I agree to pay all required fees by their due date. I understand that any delinquencies in payments (i.e. late payments, returned checks) may result in termination of financial assistance and suspension from the corresponding program/membership. All unpaid balances must be paid in full prior to renewing membership or signing up for a program.
  • I agree to obey the house rules of the Maui Family YMCA. I understand that failure to abide by the rules may result in early termination of my YMCA membership and/or financial assistance
  • I understand that I am responsible for completing a renewal application. Each financial assistance grant lasts for a specific program/session/date. The same goes for the 6-month duration of my awarded membership amount. As a financial assistance recipient, I am responsible for completing my renewal application with the proper income documentation at least three weeks before the beginning of the program or expiration date of my membership.
  • I understand that no financial assistance grant will be applied retroactively if I decide to purchase a program/membership at full price before I receive my award letter.
  • I understand that any membership awarded through the financial assistance program will not be eligible for a temporary freeze. I promise to complete a membership cancellation should I no longer wish to utilize my membership at that time.
  • I understand that I must pay my portion (listed on my award letter) each month regardless of whether or not I use the facility during that month.
  • Cancellation requests must be done in writing, online, or in-person with our Welcome Center with 30 days’ notice.
 

Maui Family YMCA Private Swim Lessons Agreement

Regarding Payment

Once a participant is able to come off the waitlist, the Programs Director will automatically sign them up for the appropriate package and run the associated charge on the payment method that we have on file. The assigned Swim Instructor will then reach out to the participant about scheduling. For Renewals: Renewing for another package can only be done in-person with the Welcome Center or via email with the Aquatics Coordinator. Should the latter method be used, the payment method on file will be automatically used towards purchase of another package.

Please note: Private Swim Lesson Packages are due to expire one year after purchase. All unused lessons in a package at the time of expiration are forfeit and not eligible for use or a credit/refund.

Retroactive Refunds

I understand that NO member discount can be applied retroactively if I decide to purchase swim lessons at the Non-Member Price on any date before membership activation.

Maui Family YMCA Group Swim Lessons Agreement

Regarding Make-up Lessons

Unfortunately, due to high demand, we are unable to schedule any make-up lessons should a participant miss a class on their own accord (i.e. calling out sick, no show, etc.). The only situation where we will schedule a make-up lesson would be in instances where the pool would need an unscheduled closure due to inclement weather, COVID-19 scare, or emergency maintenance, for example. In these cases, all participants will be reached out to and all will be rescheduled as a group, not individually.

Regarding Payment

Maui Family YMCA will issue full refunds on swim lessons up until the start date of the designated swim sessions or anytime before the participation in the first lesson in a package. After a session has started a refund cannot be issued unless approved by the Aquatics Coordinator. Below is a list of approved instances for refunds/credits.

  • Maui YMCA will issue a partial credit for any lessons cancelled due to absence of instructor, weather cancellation, or unexpected pool closures.
  • Maui YMCA will issue a credit or refund for missing a class due to illness of parent or student with a valid doctors note.
  • Maui YMCA will issue refunds for serious concerns regarding lessons. If your child has a bad experience please let us know, we want to do our best to build strong confident swimmers.

Thank you for being understanding regarding our swim lesson guidelines. Our guidelines are to due high demand for lessons with limited spots for everyone. These ground rules help us serve as many program participants as possible. Thank you for registering for Y swim lessons.

Retroactive Refunds

I understand that NO member discount can be applied retroactively if I decide to purchase swim lessons at the Non-Member Price on any date before membership activation.
 

Maui Family YMCA Recurring Program Agreement

I understand that by signing up for this program, I authorize the Maui Family YMCA to add on a monthly charge according to the regular rate of the program every 2nd day of the month. I understand that this is a perpetual charge that will only stop unless I formally submit a cancellation request either online via the Maui Family YMCA Website, in-person with the Maui Family YMCA Welcome Center, or via email to the Program Director. I understand that all cancellation requests must be made at least 30 days in advance of the next scheduled payment in order to stop that upcoming charge.

Maui Family YMCA Day Camp Statement of Understanding

Payments & Late Fees:

  • Payments are due in full on the Friday before the upcoming week
  • Payments will be considered late on Saturday and will be assessed a $25 late fee
  • In the event of a returned check, a $10 fee will be assessed and all future payments must be made by money order, cash or credit card
  • Payments will not be pro-rated due to absences or inclement weather

Refund Policy:

  • For a full refund, cancellation must be made at least 48 hours prior to the start date of program
  • A cancellation fee of $25 will be assessed if cancellation request is made after the start date of program
  • Cancellations after the end date of the program are non-refundable

Expulsion Policy: The YMCA reserves the right to end your child’s enrollment with or without refund if the staff deems in the best interest and/or safety of the camper, other campers, parents or staff. If a child’s enrollment termination is deemed necessary by staff, parents will be informed of reasons for termination.

Check In: The YMCA requires that all children are to be properly signed in by an adult and turned over to a YMCA staff person. This helps ensure the safety of your child. The YMCA does not and will not assume responsibility for children that arrive before the start time at any location.

Check Out: Sign your child out when you pick them up from camp. Please bring a photo ID with you every day. Children will be released only to those on the authorized pick-up list specified on the child’s information sheet. It is the parent’s responsibility to notify the camp of any changes in authorization. Those picking up children should be prepared to show identification to the camp staff member upon request. No child will be released to anyone who is not authorized to pick up that child.

Late Pick-Up: We close promptly at 5:00 PM. For all children not picked up by the end of the program, a late fee of $1 per minute, per child will be assessed. Payment should be made directly to staff on duty, not the Welcome Center. After your third late fee please note that you may be asked to withdraw your child from camp. If you are running late, please notify the camp and attempt to make alternate pick-up arrangements.

Illness Criteria: Children must be healthy enough to participate in the programs daily routine. We do not have the facilities to care for sick children and therefore do not allow them to attend the program. For the safety and comfort of your child, please keep them home until they feel better and no longer present the danger of passing on their illness. Please notify the YMCA if your child or any member of your immediate household develops a communicable condition (as defined by the local health department), such as pink eye, chicken pox or lice. Parents are responsible to notify the YMCA within 24 hours or the next business day. In the case of a life-threatening illness, please notify the YMCA immediately. It is important for us to post a notice to other parents as soon as possible. In the case that your child becomes ill during the program, you will be contacted as soon as possible. If the parent or guardian is unable to be reached, the child’s emergency contact will be notified. It is the responsibility of the parents to arrange for the child to be picked up from the center as soon as possible. Your child may return to camp when they no longer present the danger of passing on their illness or communicable condition.

Accidents/Emergencies: All precautions will be taken to prevent serious health risks to all campers. In the event that a minor injury occurs, First Aid will be administered at the camp location by the camp staff. The following procedures will be followed: First Aid will be provided and the incident recorded in the camp log. The child will periodically be observed after First Aid has been applied. In the event of a medical emergency, immediate action will be taken by the staff as per the policies and waivers. Please be sure to keep these forms updated at all times. If parents or other responsible adults are unable to be reached, the child will be taken to the nearest hospital for any necessary treatment.

Children At Risk: Parents who arrive at the YMCA in an incapacitated condition (i.e. alcohol, drugs) present a risk to their child. The staff in charge will advise the parent of their options regarding the transportation of their child to his/her home. Some options that may be exercised are:

  • Call the other parent
  • Call another person on the child’s emergency contact list
  • Call a nearby neighbor/friend

If a reasonable conclusion cannot be reached, the parent will be advised that either Child Protective Services or the Police will be called.

Code of Conduct: Our Day Camp programs strive to meet the needs of all children without ignoring the demands of any one individual within the boundaries of set guidelines and rules. The YMCA School Age Child Development programs have established rules, consequences and a zero tolerance policy on specific behaviors. The YMCA reserves the right to suspend or expel a child from the program at any time based on the severity of the actions of the child.

YMCA Rules:

  • Keep hands, feet, body and objects to yourself
  • Show respect to staff, others and self
  • Speak for yourself, not others
  • Do not willfully destroy YMCA property
  • Do not go anywhere without a YMCA staff person
  • Always clean up after activities

YMCA Consequences*:

  • Verbal warning
  • Re-direction to another activity
  • Time away without activities
  • Parent notification at pick up time
  • Meeting with parent and behavior contract created
  • Notice of Suspension (1 Day), next day of care/without refund
  • Notice of suspension (3 Days), next 3 days of care/without refund
  • Conference with Program Director/Parent/Camper
  • Removal from program without refund

*Due to the seriousness of the behavior any step can be taken at any time.

Zero Tolerance:

  • Inflicting physical harm on another individual
  • Verbal threats that may cause physical harm to another individual
  • Verbal threats that may destroy property
  • Possession of a weapon, controlled substance or alcohol
  • Use of foul language
  • Inappropriate touching of another individual
  • Camper does not stay within the boundaries of the camp (runs out of the program)

The YMCA reserves the right to suspend or expel a child immediately for violation of the Zero Tolerance guideline without refund.

Maui Family YMCA Kids Club Protocol

Introducing Y Kids Club
In Kids Club, we aim to create a stimulating environment that nurtures children’s natural curiosity and encourages their creativity. Our child-centered approach provides ample opportunities for play and exploration.

Food & Drinks

  • Snacks and drinks are allowed in the facility, however, it is important to ensure that all containers are properly marked and sealed to prevent other children from accessing them and exposing themselves to potential allergies.
  • Please provide your child with water and a snack. We have a snack fridge located at the front desk with snacks available for purchase. Please remember that snacks are to be purchased by an adult and before drop-off.

Restroom

  • Please ensure that your child has used the restroom before dropping them off at Kids Club. While our attendant can assist with restroom visits, we have limited staff to supervise all the children.
  • Staff with changing of diapers are not permitted. We kindly ask that you keep your phone with you at all times and be prepared to come to Kids Club on short notice to change your child’s diaper if needed.

Personal Toys/Electronic Device
We strongly advise against bringing personal toys and devices as the Y cannot be held liable for any lost or damaged items. Our room is filled with many toys to entertain them and our staff has numerous activities to keep your child entertained during their visit!

SICK
Children will not be permitted in Kids Club with any of the following symptoms:

  • Covid-19
  • Vomiting/diarrhea
  • Uku’s (head lice)
  • Ringworms
  • Child’s temperature is over 100 degree
  • Stye/pink eye (puss)
  • Nasal mucus that can’t be managed by the child that is discolored or heavy, and consistent cough
  • Any other contagious illness

If a child who is already in Kids Club starts showing any of the symptoms mentioned above, we will request the parent or guardian to come and immediately pick up the child from Kids Club. Both the affected child and any siblings must leave the Y and remain symptom-free for at least 24 hours before returning. If your child has hand, foot, and mouth disease, or covid-19, they must be cleared by their doctor and present a doctor’s note confirming they are symptom-free before returning to Kids Club. This policy is put into place to prevent the spread to other staff & children.

Drop Off Service

  • The age restriction for Drop off in Kids Club is 1 year – 12 years of age
  • You MUST remain on the property while using Kids Club. Please note that we are not a licensed daycare. If a child is dropped off without a parent or guardian present on the property, we will contact the police, and the child’s eligibility to use our drop-off service will be automatically terminated.

Kids Club is Welcoming to Supervised Visits

  • While we highly encourage Drop Off’s, we also welcome supervised visits with your keiki, depending on space availability. Please understand that if the room is full, the staff on duty reserves the right to deny access into the room. This protocol is in place to prevent overcrowding.
  • While in Kids club with your child for your supervised visit the 60 minute rule also will be applied to your visit.
  • We kindly ask that you engage with your child and refrain from being on your cell phone. If a staff member recognizes that you’re not engaging/supervising your child, you will be asked to leave.

Reservations Required
To avoid overcrowding and ensure proper staffing, we are implementing an online reservation system.

  • Kids Club offers a 60-minute session per child per day. Please adhere to the 60-minute rule. If there are multiple violations, a three-strike policy will be enforced. After the third strike, you will be required to take a one-week break from using our services.
  • Kids Club services are included in our Family and Single Parent Family memberships
  • Any other membership types/Non-Members will pay a drop in rate of $15 per child.

Interruption of Service

  • Please be aware that if a situation were to arise regarding staffing or emergencies, Kids Club will be subjected to limit the total number of children OR close due to circumstances beyond our control.
  • The Parent or guardian may be called to remove a child from Kids Club due to inappropriate behavior.
  • If a child cries continuously for more than 15 minutes, the parent/guardian will be asked to pick up their child from Kids Club.