Maui Family YMCA
Agreements
Adult Participant Waiver, Release, Indemnification of All Claims & Covenant Not to Sue
Acknowledgment of Risk
I hereby acknowledge and agree that participation in Maui Family YMCA activities comes with inherent risks. I have full knowledge and understanding of the inherent risks associated with participation in Maui YMCA activities, including but in no way limited to: (1) slips, trips, and falls, (2) aquatic injuries, (3) athletic injuries, and (4) illness, including exposure to and infection with viruses or bacteria. I further acknowledge that the preceding list is not inclusive of all possible risks associated with participation in Maui YMCA activities and that said list in no way limits the operation of this Agreement.
Coronavirus /COVID-19 Warning & Disclaimer
Coronavirus, COVID-19 is an extremely contagious virus that spreads easily through person-to-person contact. Federal and state authorities recommend social distancing as a mean to prevent the spread of the virus. COVID-19 can lead to severe illness, personal injury, permanent disability, and death. Participating in Maui Family YMCA activities or accessing Maui Family YMCA facilities could increase the risk of contracting COVID-19. The Maui Family YMCA in no way warrants that COVID-19 infection will not occur through participation in Maui Family YMCA activities or accessing Maui Family YMCA facilities.
Waiver, Release, Indemnification & Covenant Not to Sue
In consideration of my participation in Maui YMCA activities, I, the undersigned participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators, and assigns, HEREBY DO RELEASE the Maui Family YMCA, its officers, directors, employees, volunteers, agents, representatives and insurers (Releasees) from any causes of action, claims, or demands of any nature whatsoever including, but in no way limited to, claims of negligence, which I, my heirs, representatives, executors, administrators and assigns may have, now or in the future, against the Maui Family YMCA on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to the use of the Maui Family YMCA facilities/equipment or participation in any Maui Family YMCA program or activity whether that participation is supervised or unsupervised, however the injury or damage occurs, including, but not limited to the negligence of Releasees.
In consideration of my participation in Maui YMCA activities, I, the undersigned participant, agree to INDEMNIFY AND HOLD HARMLESS Releasees from any and all causes of action, claims, demands, losses, or costs of any nature whatsoever arising out of or in any way related to my participation in Maui YMCA activities.
I hereby certify that I have full knowledge of the nature and extent of the risks inherent in participation in Maui YMCA activities and that I am voluntarily assuming said risks. I understand that I will be solely responsible for any loss or damage, including personal injury, property damage, or death, I sustain while participating in Maui YMCA activities and that by signing this agreement I HEREBY RELEASE Releasees from all liability for such loss, damage, or death. I further certify that I am in good health and that I have no conditions or impairments which would preclude my safe participation in Maui YMCA activities.
I further certify that I am therefore of lawful age and otherwise legally competent to sign this agreement. I further understand that the terms of this agreement are legally binding and certify that I am signing this agreement, after having carefully read it, of my own free will.
Minor Participant Waiver, Release, Indemnification of All Claims & Covenant Not to Sue
NOTICE: THIS IS A LEGALLY BINDING AGREEMENT. Read this document carefully and in entirety. By signing this agreement, you give up your right and the minor’s right to bring a court action to recover compensation or obtain any other remedy for any personal injury or property damage however caused arising out of the minor’s participation in Maui Family YMCA Programs, now or any time in the future.
Acknowledgment of Risk
I, in my legal capacity as the parent/guardian of the minor below, do hereby acknowledge and agree that participation in Maui YMCA activities comes with inherent risks. I have full knowledge and understanding of the inherent risks associated with participation in Maui YMCA activities, including but in no way limited to: (1) slips, trips, and falls, (2) aquatic injuries, (3) athletic injuries, and (4) illness, including exposure to and infection with viruses or bacteria. I further acknowledge that the preceding list is not inclusive of all possible risks associated with participation in Maui YMCA activities and that said list in no way limits the operation of this Agreement.
Coronavirus / COVID-19 Warning & Disclaimer
Coronavirus, COVID-19 is an extremely contagious virus that spreads easily through person-to-person contact. Federal and state authorities recommend social distancing as a mean to prevent the spread of the virus. COVID-19 can lead to severe illness, personal injury, permanent disability, and death. Participating in Maui Family YMCA programs or accessing Maui Family YMCA facilities could increase the risk of contracting COVID-19. The Maui Family YMCA in no way warrants that COVID-19 infection will not occur through participation in Maui Family YMCA programs of accessing Maui Family YMCA facilities.
Waiver, Release, Indemnification & Covenant Not to Sue
In consideration of the minor’s participation in Maui YMCA activities, I, the parent/guardian of the minor, agree to release and on behalf of myself and the minor, my heirs, representatives, executors, administrators, and assigns, HEREBY DO RELEASE the Maui Family YMCA, its officers, directors, employees, volunteers, agents, representatives and insurers (Releasees) from any causes of action, claims, or demands of any nature whatsoever including, but in no way limited to, claims of negligence, which I, the minor, my heirs, representatives, executors, administrators and assigns may have, now or in the future, against the Maui Family YMCA on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to the use of Maui Family YMCA facilities/equipment or participation in Maui Family YMCA programs whether that participation is supervised or unsupervised, however the injury or damage occurs, including, but not limited to the negligence of Releasees.
In consideration of the minor’s participation in Maui YMCA activities, I, the undersigned parent/guardian of the minor, agree to INDEMNIFY AND HOLD HARMLESS Releasees from any and all causes of action, claims, demands, losses, or costs of any nature whatsoever arising out of or in any way related to the minor’s participation in Maui YMCA activities.
I hereby certify on behalf of myself and the minor that I have full knowledge of the nature and extent of the risks inherent in participation in Maui YMCA activities and that I, on behalf of myself and the minor, am voluntarily assuming said risks. I understand that I and the minor will be solely responsible for any loss or damage, including personal injury, property damage, or death, the minor sustains while participating in Maui YMCA activities and that by signing this agreement I, on behalf of myself and the minor, HEREBY RELEASE Releasees of all liability for such loss, damage, or death. I further certify that the minor is in good health and has no conditions or impairments which would preclude his/her safe participation in Maui YMCA activities.
I further certify that I am therefore of lawful age (18 years or older) and otherwise legally competent to sign this agreement, and that I have legal capacity to act as the parent/guardian of the minor. I further understand that the terms of this agreement are legally binding and certify that I am signing this agreement, after having carefully read it, of my own free will.
Maui Family YMCA Code of Conduct
The Maui Family YMCA is committed to providing a safe and welcoming environment for all members, participants, and guests. To promote safety and comfort for all, all individuals are asked to always act appropriately when in YMCA programs or while visiting YMCA property.
Our values are honesty, caring, respect, and responsibility. We expect individuals using the YMCA to act maturely, behave responsibly, and respect the rights and dignity of others. This Code of Conduct outlines expectations and prohibited actions. Noncompliance may result in suspension or termination of membership, program participation, and/or access to YMCA properties.
General Conduct Expectations
- Follow all YMCA policies, procedures, and safety protocols.
- Treat others with respect, dignity, and kindness.
- Maintain respectful and suitable attire that aligns with our community standards and safety guidelines, according to the rules posted online and in each area of the Y.
- Refrain from inappropriate or disruptive behavior, including shouting, obscene language, or gestures.
- Adhere to all fitness floor, pool, locker room, and facility-specific guidelines posted onsite and online.
- Respect YMCA property and the property of others.
Prohibited Actions
The following outlines prohibited actions on YMCA property, but the actions listed below are not an all-inclusive list of behaviors considered inappropriate in our facilities and programs.
- Possessing, using, or being under the influence of illegal substances.
- Demonstrating signs of intoxication on YMCA property.
- Drinking alcohol, smoking, vaping, or using tobacco products on YMCA property.
- Carrying or concealing weapons or dangerous objects.
- Harassment, discrimination, or intimidation by words, gestures, body language, or any type of menacing or unwelcome behavior.
- Engaging in physically aggressive or threatening behavior, including fighting, attempting to cause or causing bodily injury, threatening, or coercing.
- Verbally abusive, disruptive, discourteous, or disparaging behavior, including obscene or vulgar language, shouting, name-calling, or the use of profanity towards another.
- Sexually explicit conversation or behavior; any sexual contact with another person on Y property.
- Theft, vandalism, or any behavior that results in the destruction or loss of property.
- Loitering within or on the grounds of the YMCA.
- Use of electronic devices that can take photos and/or videos within locker rooms and restrooms.
- Gambling in any form at the YMCA is not allowed.
- Distributing literature, posting signs or other material is not permitted without the proper permission from YMCA Management.
- Members are not allowed to hold or permit unauthorized meetings at the YMCA facilities.
- Possession, carrying, or storing concealed weapons in not allowed on YMCA property.
- Solicitation, promoting, or selling non-YMCA products or services within any YMCA facility, program, or service location. This includes the parking lot, all facility spaces, and YMCA-hosted events or gatherings. Exceptions are made only for YMCA-authorized vendors or sponsors who have received formal consent from YMCA management for specific, approved events.
Communicable Diseases
If you have a fever or have any symptoms of a contagious illness, please stay home until you are well.
- Wash hands frequently and use provided sanitizer before and after a workout.
- Wipe down equipment with the disinfectant provided before and after use.
Abuse or Mistreatment
Our organization’s top priority is keeping all individuals safe. Any form of abuse or mistreatment of others is prohibited. Individuals shall not abuse or mistreat others in any way. Use of abusive language, obscene or profane language, including racial, religious, or sexual references directed at other people will not be tolerated. It is important to treat others as you would like to be treated.
Bullying
The YMCA strictly prohibits bullying in any form. Bullying is repeated, intentional aggressive behavior that creates an imbalance of power. It includes:
- Physical bullying: Hitting, pushing, kicking, or other physical harm.
- Verbal bullying: Insults, name-calling, or belittling remarks.
- Relational bullying: Social exclusion, gossip, or intimidation through gestures.
- Cyberbullying: Harassment through digital means, such as emails, messages, or social media.
- Hazing: Any act that humiliates, degrades, or endangers someone, regardless of consent.
- Sexualized bullying: Unwanted sexual comments, sexting, or inappropriate exposure.
Encouraging or ignoring bullying behavior is also a violation of this policy. The YMCA will take necessary action to prevent and address bullying to ensure a safe and respectful environment for all members, participants, guests, employees, and volunteers.
Registration, Member Photo, & Waivers
Providing false information when registering for membership or programs can result in immediate termination. All members, participants, and visitors must sign the waiver as is to enter the facility or participate in Y programs. No changes may be made to the waiver. We require a photo of all members on file.
Termination of Membership
The YMCA reserves the right to revoke or deny membership or access to any individual who fails to adhere to established safety protocols, policies, and procedures designed to safeguard the well-being of all members, guests, and staff.
Additionally, the YMCA retains the right to deny access or membership to any person who has been accused or convicted of a crime involving sexual abuse, is or has been a registered sex offender, has been convicted of offenses related to the use, sale, possession, or transportation of illegal substances, or is currently or habitually under the influence of drugs, narcotics, or intoxicating substances.
Commitment to a Safe Community
All members, guests, and participants play a role in fostering a safe and respectful YMCA environment. Failure to adhere to this Code of Conduct may result in immediate disciplinary action, including suspension or termination of membership privileges. Thank you for helping us uphold a culture of safety, respect, and inclusivity at the Maui Family YMCA.
Facility Access and/or Membership Rules & Termination Notice
Facility Access and Membership Termination
Your facility access and/or membership may be suspended or terminated if you:
- Violate YMCA rules or policies
- Engage in unsafe, disruptive, or inappropriate behavior
- Fail to follow staff instructions
- Act in a way that is harmful to others or to the YMCA community
- Act in a way that is contrary to the mission and values of the YMCA
Dispute Resolution
In the event of any dispute regarding the suspension or termination of facility access, such dispute shall be resolved exclusively through final and binding arbitration conducted under the commercial arbitration rules of Dispute Prevention Resolution, Inc (DPR) and Hawaii Revised Statutes Chapter 658A. The arbitration shall be held in Wailuku, Maui, Hawaii, and not in a court of law. By becoming or remaining a Member and gaining facility access, you knowingly and voluntarily waive any right to a jury trial and waive any right to participate in a class, collective, or representative action relating to membership and/or facility access suspension or termination.
Legal Costs
If the YMCA must hire legal counsel, and/or is successful in any legal action relating to the termination of membership or facility access, the YMCA may recover all reasonable attorneys fees and related costs.
Acknowledgment
By maintaining a YMCA and/or remaining a YMCA member, you agree to follow all YMCA rules as promulgated from time to time and understand that failure to do so may result in suspension or termination of facility access and/or your YMCA membership.
If you have questions about YMCA policies, please speak with a staff member. Mahalo for helping us keep the YMCA safe and welcoming for all.
Maui Family YMCA Fitness Facility Guidelines
Caring
- Be mindful of others when using machines in between sets
- Refrain from horseplay, fighting, swearing, and verbal abuse (including grunting and loud noises).
- Return all weights and accessories to their proper location after use.
Honesty
- The weight and cardio rooms are reserved only for those ages eighteen (18) and above.
- Those that are ages 12 to 17 will need to complete a FIT Pass with the Health & Wellness Director.
- Those that are ages 7 to 11 are allowed to use the racquetball court or the swimming pool ONLY.
- Please follow all guidelines in all the respective areas.
Respect
- Please wipe down exercise equipment after every use.
- No food or beverages allowed in the weight and cardio rooms with the exception of beverages in sports bottles or covered tops.
- Please respect maximum time limits on cardiovascular equipment when others are waiting.
- Please use earphones or headsets in the weight and cardio room when working out.
- No Bluetooth speakers or playing music out loud on cell phones.
- Please take all phone calls outside of weight and cardio room in breezeway.
- Unauthorized instruction, coaching, or personal training is prohibited. Only Fitness trainers authorized by the facility may provide instruction on the facility’s property.
Responsibility
- Wear fully covered athletic shoes and proper exercise attire (a shirt and athletic shorts/pants) when using the fitness facilities.
- Please DO NOT ALLOW WEIGHTS TO SLAM TOGETHER OR DROP ON FLOOR.
- Please secure your gym bags in the appropriate designated areas.
- Please use spotters when you are lifting heavy weights.
- Please use weight collars at all times.
The YMCA is not responsible for any lost or damaged items left unsecured in the locker room.
Maui Family YMCA Pool Rules
At the Y, safety is our top priority. We encourage you to familiarize yourself with these general rules before making a splash at the Y!
Our pool is a shared space between members, swim lessons, and aquatics/ fitness programs. Failure to follow pool rules and directives or being disrespectful to the lifeguard may result in being asked to leave the facility or membership termination.
Know Before You Enter/Pool Deck
- Swimming is only permitted when there is a lifeguard on duty. Please be aware of all signage posted at our facility.
- A cleansing shower must be taken before entering and re-entering the swimming pool.
- No person shall be allowed into the pool with an infectious or communicable disease.
- Any person suffering from an illness such as fever, diarrhea, vomiting must wait at least 72 hours after symptoms have resolved before swimming.
- Long hair must be tied back or in a swim cap.
- No running or jumping on the pool deck. Patrons shall always walk.
- To prevent slips, trips, and falls, please keep bags and personal items out of the common walkways.
- Do not wear fins while walking on the pool deck.
- Only non-glass material is allowed on the pool deck.
- No pets allowed in the pool.
- Appropriate swimsuits must be worn when entering the water. Bathing suits, rash guards, wetsuits, board shorts only; street clothes are not permitted in the pool.
- Children who are not toilet-trained must have a pool-friendly swim diaper. (available for $1 at the welcome center). Please let lifeguards know immediately if any accidents occur (any reports are kept private).
- Any individuals with cuts, scrapes, or open wounds shall take appropriate precautions, such as covering them with a waterproof hydro-seal bandage and wrapping it. You may not enter the swimming pool if you have a wound that is actively bleeding.
- Pool/Lap Lanes must be shared if needed.
- Flotation devices/pool floats are not allowed in the pool except for U.S Coast Guard Approved lifejackets and aqua belts.
- Full face masks are prohibited.
- Lifeguards have the authority to assign patrons to designated areas of the pool based on swim ability.
Supervision
- Children under 12 years of age must always be accompanied and supervised by an adult.
- Adults can supervise no more than three children in the pool at a time. Supervising adults must be positioned to see and supervise their child’s activities.
- All weak and non-swimmers, regardless of age, must always be accompanied in the water and within arm’s reach of a parent/guardian.
- Parents may leave the pool deck only if the child is enrolled in a supervised program; parents must always stay on Maui Family YMCA premises.
Pool Conduct
- No horse play or pushing allowed. Keep your hands to yourself.
- No long breath holding or hyperventilation.
- No yelling, screaming, or using profane language.
- No spitting, blowing nose into the pool, or drinking pool water.
- No diving.
- No jumping backward, flips, or spinning into the pool allowed.
- Unsafe games (e.g. “chicken”) are not allowed.
- No hanging or sitting on the lane lines.
- Consumption of food and chewing gum inside the pool is strictly prohibited.
- Only light snacks are permitted on the pool deck. Larger food items, takeout meals, and picnic-style dining are not permitted, unless otherwise approved by management.
- Use proper restroom facilities. Urinating or defecating in the pool is strictly prohibited. Should an accident occur, let the Lifeguard know immediately (all reports will remain confidential).
- Unauthorized instruction, coaching, or personal training is prohibited. Only instructors, coaches, and trainers authorized by the facility may provide instruction or conduct lessons on facility property.
Lifeguards & Unexpected Closures
- Do not swim if there is no lifeguard on duty.
- In the event of an emergency, the AED is located behind the front desk.
- Lifeguards are responsible for patron safety; however, all individuals enter the pool at their own risk, do not enter the water if you are uncomfortable.
- Lifeguards may permit jumping with feet-first entry only.
- Lifeguards administer swim tests to organized groups utilizing the facility.
- Pool subject to closure in the event of accidental bodily fluid release.
- The pool will be closed in the event of lightning/thunder and severe weather to keep patrons safe.
- If the lifeguard cannot see clearly to the bottom of the pool due to clarity issues, the pool will be cleared and closed immediately.
Pool Lift
- Available for use during pool hours
- Designed for individuals with mobility needs
- May be used independently; patrons who require full transfer assistance should be accompanied by a caregiver.
- Not a play feature – children must be supervised.
- One person at a time (300 lbs. max capacity).
- Remain seated and use footrest/arm rest and seatbelt.
- Do not tamper with equipment; report issues to staff.
We thank you for your cooperation and understanding of our pool rules. Please contact the Aquatics Director directly for any questions or concerns.
YMCA Photo/Audio Visual/Narrative Release
I am 18 years of age or older and, if not, my parent or legal guardian has also provided their consent by signing below.
Consent & License. For my participation in activities to be conducted by the National Council of Young Men’s Christian Associations of the United States of America (YMCA of the USA) or any of its chartered member associations in the United States (collectively the Y), and collaborating third parties, I consent, now and for all time, to the making, reproduction, editing, broadcasting or rebroadcasting of:
- video film or footage of me,
- sound track recordings of me
- photo reproductions of me
- any narrative account of my experience
My consent includes a perpetual license to the Y and collaborating third-parties for the use of the above materials for publication, display, sale or exhibition in promotions, advertising, education and commercial uses. Use includes reproductions in any form and media currently existing or later conceived, adaptations and/or revisions, throughout the world in perpetuity.
I understand and agree there may be no additional compensation for this license, and I will not make any claim for payment of any kind from the Y or collaborating third-parties. I may, or may not be, identified in such licensed uses; however, my name will not be used to endorse any particular products or services.
Ownership, Confidentiality, and Shared Use. With respect to any of the above uses, I further agree:
- All works shall belong to YMCA of the USA;
- The Y has no duty of confidentiality regarding any licensed uses;
- YMCA of the USA shall exclusively own all known or later existing rights to the uses throughout the world;
- The Y and collaborating third-parties may use any video film, footage, sound track recordings and photo reproductions of me and/or my narrative account for any purpose without additional compensation to me.
Release from Liability. I agree that my consent is irrevocable. I hereby release and discharge The Y and collaborating third-parties, from any and all claims, actions, lawsuits or demands of any kind arising out of my consent, license grants, uses, or the shared uses of any works or materials referenced herein.
Maui Family YMCA Membership Payment Agreements
Monthly Membership Payment Agreement
I authorize the YMCA to begin a monthly charge/EFT (Electronic Funds Transfer) from my account with the financial institution connected to my membership for the payment of my membership dues. I understand that the monthly charge/EFT will occur on the first available draft date (20th of each month). I agree to update my draft account information 30 days prior to my charge/EFT draft date. I understand that the YMCA will assess a $10 service charge for any returned charges or EFTs. I understand that this charge/EFT agreement will be automatically voided if 2 or more consecutive payments are returned unpaid and the membership will be terminated at the end of the current billing period. Should the membership be terminated, I understand that I am responsible in paying the join fee again in order to reinstate the membership along with any remaining balances. I understand that I am responsible for ensuring that the correct payment method is on file and authorized to be charged for monthly charges.
NOTICE: Memberships will be automatically upgraded to the next appropriate tier (i.e. Youth to Teen, Family 1 to Family 2, etc.) when member age rules for the current Membership type is exceeded. Monthly rates will also adjust accordingly to match the new Membership Tier upon the next draft date after age rules have been exceeded.
Membership Rate For Y Programs Agreement
YMCA Membership must be active and current at the time of registration and through the entire length of the program, camp, or class to receive any associated member discounts. If a Y Membership is cancelled or put on hold, any member discounts received on current or future programs will be considered void and the remaining balance for the difference in cost will be charged to the payment method on file.
Membership & Auto-Pay Cancellations
I agree to provide 30 days written notice prior to my last expected bank draft to cancel a monthly charge/EFT membership. I understand that any erroneous draft charges must be brought to the attention of the YMCA within 60 days of the draft in question or the YMCA will not be held responsible. I understand that the one-time payment I make towards the joiner fee is non-refundable and will be required to pay it again should I decided to reinstate my membership at a later date. I understand that I am responsible for all membership and program fees up to the time of written cancellation, online or in-person with our Welcome Center, including any outstanding balances.
Temporary Membership Payment Agreement
I agree to pay the appropriate price of membership for my temporary membership in full upon activation of my membership. I am aware that my membership will have an expiration date and I am responsible in notifying the YMCA Membership Department my intention to renew it before said expiration date. I understand that the one-time payment I make towards the joiner fee is non-refundable and that I have 10 days after the expiration of my membership to renew it without having to pay that joiner fee again (if applicable). I understand that if I decide to cancel my membership before it’s expiration date for any reason whatsoever, I am fully responsible for submitting a cancellation request either in-person with the Welcome Center or online through the Maui Family YMCA’s website. If I am requesting a refund for membership dues in any capacity, I am only eligible to receive funds after the date of submission for my cancellation request, regardless of facility usage prior to this date, pending approval from YMCA Management.
Scholarship Membership Agreement
- I agree to pay all required fees by their due date. I understand that any delinquencies in payments (i.e. late or returned payments) may result in termination of any financial assistance awards and suspension from the corresponding program/membership. All unpaid balances must be paid in full prior to renewing membership or signing up for a program.
- I agree to obey the house rules of the Maui Family YMCA. I understand that failure to abide by the rules may result in early termination of my YMCA membership and/or financial assistance award.
- I understand that I am responsible for completing a renewal application. Each financial assistance award lasts for a specific program/session/date. The same goes for the 6-month duration of my awarded membership amount. As a financial assistance recipient, I am responsible for completing my renewal application with the proper income documentation at least three weeks before the beginning of the program or expiration date of my financial assistance award.
- I understand that no financial assistance award will be applied retroactively if I decide to purchase a program/membership at full price before I receive my award letter.
- I understand that any membership awarded through the financial assistance program will not be eligible for a temporary freeze. I promise to complete a membership cancellation should I no longer wish to utilize my membership at that time and will be responsible in submitting a new application should I wish to reinstate my membership at a later date.
- I understand that I am responsible in paying my portion (listed on my award letter) each month, regardless of whether or not I use the facility during that month, either online or in-person as monthly payments are not automatically deducted with this agreement.
- Cancellation requests must be done in writing, online, or in-person with our Welcome Center with at least 30 days’ notice.
Maui Family YMCA – Annual Membership Terms & Conditions
Membership Term and Renewal
- Annual Memberships are valid for twelve (12) consecutive months beginning on the member’s join date.
- Annual Memberships will automatically renew each year on the member’s join date at the prevailing annual rate unless a cancellation request is submitted in advance.
- All membership cancellations must be submitted at least 30 days prior to the next renewal date in order to go into effect before the next auto-payment.
- Members are responsible for ensuring their payment method remains valid for renewal processing.
Annual Membership Discount
- Annual Memberships receive a 10% discount on standard membership dues.
- This discount applies only to the base membership rate and does not apply towards the join fee.
Join Fee
- A $100 join fee is required at the time of enrollment.
- The join fee is non‑refundable under all circumstances.
30-Day Grace Period
- Members are provided a 30‑day grace period beginning on their join date regarding early termination and membership changes.
- Regarding early termination requests:
- If a cancellation request is submitted within the 30‑day grace period, the member is eligible for a refund of membership dues paid. This is not applicable towards the non-refundable join fee.
- After the 30‑day grace period, all membership dues are non‑refundable, regardless of usage or circumstances.
- Regarding membership change requests:
- If you decide to add or remove active members on the membership that leads to a different membership type (i.e. adding/removing another adult on the membership), a membership change request must be submitted within the 30‑day grace period in order for that request to be accepted and processed.
- Please note that any associated fees with upgrading a membership will be processed on the payment method on file and any potential refunds for downgrading a membership (if approved by management) will be submitted in check form via mail.
- Any requests submitted after the 30-day policy will not be accepted and the membership must stay as is.
- If you decide to add or remove active members on the membership that leads to a different membership type (i.e. adding/removing another adult on the membership), a membership change request must be submitted within the 30‑day grace period in order for that request to be accepted and processed.
Membership Cancellation Policy
- Cancellation requests must be submitted by the member to stop the upcoming auto‑renewal at least 30 days prior to the next renewal date in order to go into effect before the next auto-payment.
- Once a cancellation request is processed:
- The membership will not renew at the end of the current term.
- The member may continue to use the facility until the membership expiration date.
- Annual Memberships cannot be terminated early, and no prorated or partial refunds will be issued for unused time.
Membership Freeze Policy
- Payment information must be updated at least 30 days prior to the auto-renewal date should there be any changes. The YMCA will assess a $10 return fee for any returned charges or EFTs. This charge/EFT agreement will be automatically voided if 2 or more consecutive payments are returned, unpaid, and the membership will be terminated effective immediately. Should the membership be terminated, the member is responsible for paying the join fee again in order to reinstate the membership along with any remaining balances. The member is responsible for ensuring that the correct payment method is on file and authorized to be charged for monthly charges.
Compliance With YMCA Policies
- All members must comply with:
- The Maui Family YMCA Code of Conduct
- Facility rules, safety guidelines, and posted policies
- Program registration and payment requirements
- Failure to comply may result in suspension or termination of membership privileges without refund.
5-Day Trial Membership Agreement
This 5-Day Trial Membership Agreement (Agreement) outlines the terms and conditions under which the Maui Family YMCA (YMCA) grants a temporary trial membership to the individual named below (Participant). By signing this Agreement, the Participant acknowledges and agrees to the following:
Eligibility Requirements
To qualify for a 5-Day Trial Membership, the Participant affirms that:
- They are not currently listed in the Maui Family YMCA membership database and have not previously held a membership or trial pass under any name, email, or household record.
- They are a current resident of the State of Hawaii, with proof of residency available upon request (e.g., Hawaii drivers license, utility bill, lease agreement, etc.).
- They are utilizing this trial with the genuine intention of enrolling in a paid YMCA membership upon completion of the trial period, should the YMCAs programs and facilities meet their needs.
- The YMCA reserves the right to verify eligibility and to deny or revoke the trial membership if any information provided is found to be inaccurate or incomplete.
Trial Membership Terms
- The trial membership is valid for five (5) consecutive calendar days beginning on the date of activation.
- The trial membership is non-transferable, may only be used by the Participant, and may not be paused, extended, or reissued.
- The Participant agrees to comply with all YMCA policies, rules, and code of conduct during the trial period.
- Access includes standard facility use and amenities available to general members, except where otherwise restricted.
Intent to Join
The Participant acknowledges that the purpose of this trial is to allow prospective members to experience the YMCA prior to enrolling in a full membership. By signing below, the Participant affirms their sincere intention to join the Maui Family YMCA as a paying member at the conclusion of the trial, pending satisfaction with the facilities and services.
Verification and Compliance
The YMCA may request documentation to confirm eligibility and may terminate the trial immediately if the Participant:
- Provided false or misleading information
- Does not meet residency or system-record requirements
- Violates YMCA policies or facility rules
Liability and Waiver
The Participant agrees to complete all required YMCA waivers and acknowledges that participation in YMCA activities involves inherent risks. The Participant releases the YMCA from liability to the fullest extent permitted by law, consistent with the YMCAs standard waiver documentation.
Acknowledgment and Signature
By signing below, the Participant confirms that they have read, understood, and agree to all terms of this Agreement
Maui Family YMCA – One Pass Membership Terms of Use
The One Pass Membership (One Pass) at the Maui Family YMCA provides limited access to select YMCA facilities and services. By enrolling in the One Pass Membership, members agree to the following terms:
Access and Facility Use
One Pass Members are granted access to the following areas and services:
- The Wellness Center (gym/fitness floor)
- Group exercise and fitness classes included with general membership
- The YMCA pool during designated open swim and lap swim hours
No additional facility areas or services are included unless otherwise specified by the Maui Family YMCA.
Program Eligibility and Pricing
One Pass Members are not eligible for member-rate pricing on YMCA programs. This includes, but is not limited to:
- Youth programs
- Specialty fitness programs
- Aquatics programs
- Camps, clinics, workshops, and other fee-based offerings
All specialty program fees must be paid at the full non-member rate.
Changes to Membership Benefits
The Maui Family YMCA reserves the right to modify, suspend, or discontinue One Pass Membership benefits, access, or pricing at any time. Notice of significant changes will be provided to members through standard YMCA communication channels.
Compliance With YMCA Policies
One Pass Members must comply with all Maui Family YMCA policies, including but not limited to:
- Code of Conduct
- Facility rules and guidelines
- Safety and behavior expectations
- Registration and payment policies for programs and services
Failure to comply may result in suspension or termination of membership privileges.
Non-Reciprocity
This One Pass Membership is not eligible for access to other YMCAs and only allows access to the Maui Family YMCA. In order to access other YMCAs, the undersigned agrees to activate a separate membership with that specific YMCA in addition to this membership.
Maui Family YMCA Group Swim Lessons Agreement
Regarding Make-up Lessons
Unfortunately, due to high demand, we are unable to schedule any make-up lessons should a participant miss a class on their own accord (i.e. calling out sick, no show, etc.). The only situation where we will schedule a make-up lesson would be in instances where the pool would need an unscheduled closure due to inclement weather, COVID-19 scare, or emergency maintenance, for example. In these cases, all participants will be reached out to, and all will be rescheduled as a group, not individually.
Regarding Payment
Maui Family YMCA will issue full refunds on swim lessons up until the start date of the designated swim sessions or anytime before the participation in the first lesson in a package. After a session has started, a refund cannot be issued unless approved by the Programs Director. Below is a list of approved instances for refunds/credits.
- Maui YMCA will issue a partial credit for any lessons cancelled due to absence of instructor, weather cancellation, or unexpected pool closures.
- Maui YMCA will issue a credit or refund for missing a class due to illness of parent or student with a valid doctors note.
- Maui YMCA will issue refunds for serious concerns regarding lessons. If your child has a bad experience, please let us know. We want to do our best to build strong, confident swimmers.
Thank you for being understanding regarding our swim lesson guidelines. Our guidelines are due to the high demand for lessons with limited spots for everyone. These ground rules help us serve as many program participants as possible. Thank you for registering for Y swim lessons.
Retroactive Refunds
Maui Family YMCA Recurring Program Agreement
I understand that by signing up for this program, I authorize the Maui Family YMCA to add on a monthly charge according to the regular rate of the program every 2nd day of the month. I understand that this is a perpetual charge that will only stop unless I formally submit a cancellation request either online via the Maui Family YMCA Website, in-person with the Maui Family YMCA Welcome Center, or via email to the Program Director. I understand that all cancellation requests must be made at least 30 days in advance of the next scheduled payment in order to stop that upcoming charge.
Maui Family YMCA Day Camp Statement of Understanding
Payments & Late Fees:
- Payments are due in full on the Friday before the upcoming week
- Payments will be considered late on Saturday and will be assessed an additional $50 late fee on top of regular program fees
- In the event of a returned payment, a $10 return fee will be assessed in addition to regular program fees and will need to be paid in full before any future registrations can be made
- Payments will not be pro-rated due to absences or inclement weather
Refund Policy:
- For a full refund, cancellation must be made at least 48 hours prior to the start date of program
- A cancellation fee of $25 will be assessed if cancellation request is made after the start date of program
- Cancellations after the end date of the program are non-refundable
Expulsion Policy: The YMCA reserves the right to end your child’s enrollment with or without refund if the staff deems in the best interest and/or safety of the camper, other campers, parents or staff. If a child’s enrollment termination is deemed necessary by staff, parents will be informed of reasons for termination.
Check In: The YMCA requires that all children are to be properly signed in by an adult and turned over to a YMCA staff person. This helps ensure the safety of your child. The YMCA does not and will not assume responsibility for children that arrive before the start time at any location.
Check Out: Sign your child out when you pick them up from camp. Please bring a photo ID with you every day. Children will be released only to those on the authorized pick-up list specified on the child’s information sheet. It is the parent’s responsibility to notify the camp of any changes in authorization. Those picking up children should be prepared to show identification to the camp staff member upon request. No child will be released to anyone who is not authorized to pick up that child.
Late Pick-Up: We close promptly at 5:00 PM. For all children not picked up by the end of the program, a late fee of $1 per minute, per child will be assessed. Payment should be made directly to staff on duty, not the Welcome Center. After your third late fee please note that you may be asked to withdraw your child from camp. If you are running late, please notify the camp and attempt to make alternate pick-up arrangements.
Illness Criteria: Children must be healthy enough to participate in the programs daily routine. We do not have the facilities to care for sick children and therefore do not allow them to attend the program. For the safety and comfort of your child, please keep them home until they feel better and no longer present the danger of passing on their illness. Please notify the YMCA if your child or any member of your immediate household develops a communicable condition (as defined by the local health department), such as pink eye, chicken pox or lice. Parents are responsible to notify the YMCA within 24 hours or the next business day. In the case of a life-threatening illness, please notify the YMCA immediately. It is important for us to post a notice to other parents as soon as possible. In the case that your child becomes ill during the program, you will be contacted as soon as possible. If the parent or guardian is unable to be reached, the child’s emergency contact will be notified. It is the responsibility of the parents to arrange for the child to be picked up from the center as soon as possible. Your child may return to camp when they no longer present the danger of passing on their illness or communicable condition.
Accidents/Emergencies: All precautions will be taken to prevent serious health risks to all campers. In the event that a minor injury occurs, First Aid will be administered at the camp location by the camp staff. The following procedures will be followed: First Aid will be provided and the incident recorded in the camp log. The child will periodically be observed after First Aid has been applied. In the event of a medical emergency, immediate action will be taken by the staff as per the policies and waivers. Please be sure to keep these forms updated at all times. If parents or other responsible adults are unable to be reached, the child will be taken to the nearest hospital for any necessary treatment.
Children At Risk: Parents who arrive at the YMCA in an incapacitated condition (i.e. alcohol, drugs) present a risk to their child. The staff in charge will advise the parent of their options regarding the transportation of their child to his/her home. Some options that may be exercised are:
- Call the other parent
- Call another person on the child’s emergency contact list
- Call a nearby neighbor/friend
If a reasonable conclusion cannot be reached, the parent will be advised that either Child Protective Services or the Police will be called.
Code of Conduct: Our Day Camp programs strive to meet the needs of all children without ignoring the demands of any one individual within the boundaries of set guidelines and rules. The YMCA School Age Child Development programs have established rules, consequences and a zero tolerance policy on specific behaviors. The YMCA reserves the right to suspend or expel a child from the program at any time based on the severity of the actions of the child.
YMCA Rules:
- Keep hands, feet, body and objects to yourself
- Show respect to staff, others and self
- Speak for yourself, not others
- Do not willfully destroy YMCA property
- Do not go anywhere without a YMCA staff person
- Always clean up after activities
YMCA Consequences*:
- Verbal warning
- Re-direction to another activity
- Time away without activities
- Parent notification at pick up time
- Meeting with parent and behavior contract created
- Notice of Suspension (1 Day), next day of care/without refund
- Notice of suspension (3 Days), next 3 days of care/without refund
- Conference with Program Director/Parent/Camper
- Removal from program without refund
*Due to the seriousness of the behavior any step can be taken at any time.
Zero Tolerance:
- Inflicting physical harm on another individual
- Verbal threats that may cause physical harm to another individual
- Verbal threats that may destroy property
- Possession of a weapon, controlled substance or alcohol
- Use of foul language
- Inappropriate touching of another individual
- Camper does not stay within the boundaries of the camp (runs out of the program)
The YMCA reserves the right to suspend or expel a child immediately for violation of the Zero Tolerance guideline without refund.
Maui Family YMCA Kids Club Protocol
Introducing Y Kids Club
In Kids Club, we aim to create a stimulating environment that nurtures children’s natural curiosity and encourages their creativity. Our child-centered approach provides ample opportunities for play and exploration.
Child-to-Staff Ratios
Kids Club maintains a maximum ratio of five children per one staff member to provide a safe, engaging, and well-supervised environment for all children. Admission is subject to available staffing and capacity. Even with a reservation, entry may be delayed or denied if staffing changes, emergencies, or other safety concerns affect our ability to maintain appropriate supervision.
Staff Training & Safety
Kids Club staff receive YMCA required safety and child supervision training. Staff training may include CPR/First Aid, Child Abuse Prevention, and other YMCA required courses and certifications.
Kids Club staff are required to complete all Redwoods Training within the allotted time frame. Newly hired Kids Club staff have two weeks to complete once they receive the link from HR. Ongoing Kids Club staff are required to complete the Redwoods training on an annual basis as instructed by Human Resources.
Redwoods Training consists of:
Risk Management 101 / Preventing Members & Guests Slips, Trips & Falls / Child Sexual Abuse Prevention / Social Media & Digital Communication / Behavior Management 101 / Appropriate Touch / Sexual Harassment Prevention for Employees / Safe Lifting / Managing Your Exposure to Blood Borne Pathogens / Hazard Communications.
Parent/Guardian Phone Policy
For the safety of your child, your cell phone must remain turned on and with you at all times while your child is in Kids Club. If your child needs you for any reason, including but not limited to, illness, injury, diaper changes, or difficulty adjusting. You must be available to return to Kids Club immediately.
First-Time Visitors, Trial Passes & Drop-In Guests
All first-time visitors, trial pass holders, and drop-in guests are required to create a YMCA account and complete a Kids Club reservation before using the service.
A reservation is required for every child entering Kids Club, regardless of membership status or whether a drop-in fee applies.
If you are a first-time guest and need assistance creating your account or making a reservation, please visit the Welcome Center before your scheduled Kids Club session. Staff will be happy to assist you.
Membership Photos
For the safety and security of all members, every individual on a YMCA membership—including all children—must have a current photo on file.
Children without a photo on their membership account will not be permitted to use Kids Club until a photo has been added.
If you or your child needs a membership photo, please visit the Welcome Center before your Kids Club reservation.
Food & Drinks
Please send your child with a labeled water bottle and snack if needed.
Snacks and drinks are permitted in Kids Club, provided all containers are clearly labeled and securely sealed to help protect children with food allergies.
Children may not leave Kids Club to purchase food, drinks, or other items from the Welcome Center during their session. Please ensure your child has everything they need before entering Kids Club. Please remember that snacks are to be purchased by an adult before drop-off.
IMPORTANT: Please notify staff of any food allergies at every drop-off, especially severe allergies.
Restroom Use
Please ensure that your child has used the restroom prior to drop-off at Kids Club. While our attendant can assist with restroom visits (e.g., walking your child to the restroom), please note that physical assistance or help with clothing is not provided. We also have limited staff to supervise all the children.
Staff are not permitted to change diapers. We kindly ask that you keep your phone with you at all times and be prepared to return to Kids Club on short notice to change your child’s diaper if needed.
Personal Attire, Toys & Electronic Devices
Children should arrive dressed appropriately for active play with appropriate top and bottoms. Parents of younger children are encouraged to provide a change of clothes when appropriate. Shoes are required for trips to the bathroom.
The YMCA is not responsible for lost, stolen, or damaged items.
Please leave at home:
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Personal toys
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Electronic devices
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Jewelry
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Small personal items that may create a choking hazard
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Breakable or valuable items
Our Kids Club is fully equipped with toys, games, and activities for children to enjoy.
Medication & Sick Procedure
Kids Club staff do not administer medications of any kind.
Children will not be permitted in Kids Club with any of the following symptoms:
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Covid-19
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Vomiting / Diarrhea
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Uku’s (head lice)
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Ringworm
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Child’s temperature over 100°F
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Stye / Pink eye (with pus)
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Nasal mucus that can’t be managed by the child, especially if discolored or heavy
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Persistent or consistent cough
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Any other contagious illness
If a child who is already in Kids Club starts showing any of the symptoms listed above, we will request the parent or guardian to come and immediately pick up the child from Kids Club.
Both the affected child and any siblings must leave the Y and remain symptom-free for at least 24 hours before returning.
If your child has hand, foot, and mouth disease, or COVID-19, they must be cleared by their doctor and present a doctor’s note confirming they are symptom-free before returning to Kids Club.
This procedure is being put into place to prevent the spread of illness to other staff and children.
Staff reserve the right to deny entry to any child who appears ill or is unable to comfortably participate in Kids Club activities, even if they do not have a diagnosed contagious illness.
This includes children who have concerning symptoms or unexplained sores, rashes, swelling, drainage, or other visible conditions around the eyes, nose, mouth, ears, hands, feet, or other exposed areas of the body.
Because Kids Club is not a licensed daycare, physician notes or medical clearances do not automatically permit participation. Staff reserve the right to refuse entry if a child appears unwell or may pose a health risk to others.
Injury & Medical Emergencies
While the Maui Family YMCA makes every reasonable effort to provide a safe environment, minor accidents may occur during normal play and activities.
If your child becomes injured or experiences a medical emergency while in Kids Club, staff will provide appropriate first aid within the scope of their training and will contact the parent or guardian immediately. If emergency medical care is necessary, the YMCA may contact emergency medical services (911) before a parent or guardian can be reached.
Appropriate YMCA incident documentation will be completed when required, and additional follow-up with the family may be provided when appropriate.
Parents or guardians are responsible for informing Kids Club staff of any medical conditions, allergies, or other health concerns that may affect their child’s participation.
Drop-Off Service – Kids Club
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A parent or legal guardian with an active YMCA membership must remain on YMCA property during the entire visit.
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Only an adult with an active YMCA membership may drop off or pick up a child from Kids Club. Individuals without an active membership are not permitted to use this service.
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Kids Club does not offer early drop-off. Children may enter at the scheduled opening time once staff are ready and invite families inside.
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YMCA classes or program schedules do not override Kids Club operating hours. Staff are unable to allow early entry to accommodate class start times.
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The age restriction for Drop-Off in Kids Club is 1 year – 12 years of age.
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Please note that we are not a licensed daycare.
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If a child is dropped off without a parent or guardian present on the property, we will contact the police, and the child’s eligibility to use our drop-off service will be automatically terminated.
Authorized Pick-Up
Children will only be released to the parent or legal guardian who checked them in and is listed on the family’s active YMCA membership.
If another authorized adult is to pick up a child, they must:
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Be listed on the family’s active YMCA membership.
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Have prior written authorization from the primary member on the account.
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Receive approval from YMCA management before picking up the child.
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YMCA management reserves the right to deny requests.
For the safety of all children, staff may request photo identification before releasing a child.
Parent Transition Policy
Kids Club is designed as a parent drop-off program. Parents and guardians are not permitted to remain inside Kids Club during their child’s session.
For children who are new to Kids Club, staff may allow a brief transition period of up to 10 minutes during the first few visits if it helps the child become comfortable.
Once the parent or guardian leaves Kids Club, the transition period has ended. If a child continues to have difficulty adjusting after several visits, Kids Club may not be the appropriate program at that time. Because Kids Club is not a licensed childcare program, staff are unable to provide one-on-one transitional support.
Accommodations / Additional Needs
If a child requires accommodation or additional support to participate in Kids Club, parents or guardians should speak with the Kids Club Coordinator or Membership Director before their visit so we can determine whether the child’s needs can be safely accommodated within the Kids Club setting and available staffing.
Behavior & Adjustment
Kids Club staff use age-appropriate positive guidance whenever possible, including redirection, reminders, distraction, and encouraging appropriate choices.
Children must be able to participate safely and comfortably in the Kids Club environment.
After the parent or guardian has left the room, if a child cries continuously or is unable to be comforted for approximately 3–5 minutes, the parent or guardian will be contacted and asked to return to pick up their child. The transition period will not restart once the parent has left.
Parents or guardians may also be contacted immediately if a child:
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Continues to cry or is inconsolable.
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Displays unsafe or aggressive behavior.
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Is unable to participate safely in the group environment.
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Requires care beyond what Kids Club staff can provide.
Time Limit
Kids Club offers a 60-minute session per child per day.
Please adhere to the 60-minute rule. If there are multiple violations, a three-strike rule will be enforced. After the third strike, you will be required to take a one-week break from using our services.
Membership & Fees
Kids Club services are included in Family Memberships ONLY (Family 1, 2, 3, 4). Any other membership types or non-members will pay a drop-in rate of $15 per child.
Before dropping your child off at Kids Club:
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Check in at the Welcome Center.
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If your membership includes Kids Club services, the reservation process will not charge you the drop-in rate when making a reservation. All other membership types will need to process payment for the drop-in rate before being able to complete a reservation.
Reservations
To help ensure proper staffing, maintain safe child-to-staff ratios, and prevent overcrowding, reservations are required for every Kids Club visit.
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Reservations may be made up to 3 days in advance through the YMCA website or mobile app.
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We strongly recommend reserving at least 24 hours in advance whenever possible. Last-minute reservations may experience technical limitations and availability cannot be guaranteed.
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Reservation times begin every 30 minutes (for example: 8:30 AM, 9:00 AM, 9:30 AM, 10:00 AM, etc.). Children may only be dropped off during their scheduled reservation time.
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Walk-ins are not accepted. A confirmed reservation is required before your child may enter Kids Club.
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Your reservation is only confirmed once you receive a confirmation email. If you do not receive a confirmation email, your reservation was not successfully completed.
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If you attempt to reserve a session that is already in progress, the reservation system will not allow the booking. You will need to wait until the next available 30-minute session, provided space is available.
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If you experience difficulty making a reservation, please visit the Welcome Center for assistance.
Please Note:
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Kids Club is limited to one session per child, per day.
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Children may not be registered for multiple sessions on the same day.
Cancellations
If you are unable to attend your scheduled reservation, please cancel your reservation through your online account as soon as possible.
Reservations cancelled with less than 24 hours’ notice may be subject to a $10 cancellation fee, which will be charged to the account used to make the reservation.
Classes & Programs
Kids Club reservation times are fixed and cannot be adjusted to accommodate the start or end times of YMCA classes or programs.
If your class or program does not align with the available Kids Club reservation schedule, you may need to arrive late, leave early, or make alternative childcare arrangements. Unfortunately, staff are unable to extend reservation times or make exceptions outside of the scheduled sessions.
Policy Violations
Kids Club policies are in place to maintain a safe, fair, and consistent environment for all families. Parents and guardians are expected to follow Kids Club policies and staff instructions.
Repeated violations may result in a written warning, temporary suspension of Kids Club privileges, or loss of Kids Club privileges. Serious safety violations may result in immediate suspension or termination of Kids Club privileges at the discretion of YMCA management.
Injury & Medical Emergencies
While the Maui Family YMCA makes every reasonable effort to provide a safe environment, minor accidents may occur during normal play and activities.
If your child becomes injured or experiences a medical emergency while in Kids Club, staff will provide appropriate first aid within the scope of their training and will contact the parent or guardian immediately. If emergency medical care is necessary, the YMCA may contact emergency medical services (911) before a parent or guardian can be reached.
Parents or guardians are responsible for informing Kids Club staff of any medical conditions, allergies, or other health concerns that may affect their child’s participation.
Emergency Closures or Capacity Limits
Please be aware that if a situation arises regarding staffing or emergencies, Kids Club may limit the total number of children or close temporarily due to circumstances beyond our control.

